Performance Lead at Sephora
Location
ottawa, on
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
Take charge as Performance Lead at Sephora, focusing on enhancing client experiences and team effectiveness. Ensure the cast excels in delivering effective sales performance and embracing technology.
This role involves coaching performance and managing client interactions, making sure that team members are well-trained in all aspects of Client Interactive Technology. Participate in the seamless execution of in-store events aimed at driving both sales and customer satisfaction while addressing feedback through management collaboration.
Key Responsibilities:
• Coach the cast in executing the selling model
• Partner with management to resolve client feedback
• Support training in Client Interactive Technology
• Facilitate in-store events aligned with store goals
• Conduct timely performance assessments and feedback
Requirements:
• 1-3 years of experience in a similar environment
• Strong verbal and written communication abilities
• Proven success in team b...
This role involves coaching performance and managing client interactions, making sure that team members are well-trained in all aspects of Client Interactive Technology. Participate in the seamless execution of in-store events aimed at driving both sales and customer satisfaction while addressing feedback through management collaboration.
Key Responsibilities:
• Coach the cast in executing the selling model
• Partner with management to resolve client feedback
• Support training in Client Interactive Technology
• Facilitate in-store events aligned with store goals
• Conduct timely performance assessments and feedback
Requirements:
• 1-3 years of experience in a similar environment
• Strong verbal and written communication abilities
• Proven success in team b...