Performance Manager

Global Blue • Beylikdüzü, İstanbul, Turkey • Posted June 03, 2026

Location Beylikdüzü, İstanbul

Job Type Full time

Category Operations Specialties Managers

Posted June 03, 2026

JOB DESCRIPTION
Nature and aim of the position
The holder of this position is responsible for managing an assigned merchant portfolio for TFS and CC products with the objective to improve the service offer to travelers
Main duties and responsibilities
Delivery of sales targets
Delivery of account specific contractual obligations and agreed activities at store level
Improve merchants knowledge and expertise with our services
Accurate account management delivering the Sell-out objectives:
First / ongoing training
Maximize TFS business (IR and RR management)
Maximize DCC business (Hit Rate management)
Business Statistics analysis, presentation, discussion and action
Action plans and store visits in line with company segmentation model
Accurate use of CRM to plan, record and report account specific activity
Main KPI’s
Turnover TFS, DCC
TFS Refund Ra...
            

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