PLATFORM MANAGER

National Arts Centre • Ottawa, Ontario, Canada • Posted June 21, 2026

Location Ottawa, Ontario

Job Type Full Time

Category Operations Specialties Managers

Posted June 21, 2026

Key Activities
The Platform Manager oversees all aspects of the NAC’s Enterprise System ecosystems, reporting tools, third-party integrations and the platform roadmap. This role involves managing platforms and software integrations, as well as serving as a liaison with external vendors and all internal teams to advance and optimize the use of the platform and uphold team working agreements and values. The Platform Manager collaborates institution-wide, ensuring efficient data operations while prioritizing and supporting a holistic approach to system capabilities. 

A primary focus of the Platform Manager’s responsibilities is the NAC’s Customer Relationship Management (CRM) ecosystem which includes Tessitura, BlocksOffice, Prospect2, Windcave, CrowdHandler and third-party integrations with Ticketmaster, Raiser’s Edge, and Postmark. They will also support other Enterprise Systems in Human Resources (Ceridian Dayforce), Finance (Sparkrock, Power BI), and o...
            

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