Policy Administration & Transformation Manager

We are partnering with a leading global insurer undergoing an ambitious transformation journey across Iberia.

This is a unique opportunity for an experienced operations and transformation leader to redefine and modernise a critical business function, leveraging digitalisation, automation, AI, and data-driven decision making to create a future-ready operating model.

This role goes far beyond traditional Policy Administration. We are seeking a leader who can challenge the status quo, simplify complexity, inspire teams, and drive meaningful change across the organisation.

About the Opportunity

As Policy Administration & Transformation Manager, you will lead the evolution of the Policy Administration function across Spain and Portugal, ensuring operational excellence while shaping the future of customer experience and service delivery.

You will play a pivotal role in transforming processes, embedding new technologies, and fostering a culture of c...