Policy Servicing Associate - BWY

Administer customer requests under the Shield function in accordance to guidelines, service standards and quality. Assess escalations and make independent decision in complaints resolution. Manage day to day execution of customer's change requests or escalations Approve payments within authority limit.
Qualified candidates are invited to submit their applications in (MS Word) format to to Shaun Quek Yew Meng R (HIDDEN TEXT) Recruit Express Pte Ltd EA Licence No: 99C4599 Only shortlisted applicants will be notified.