Port Operations Agent | Mallorca

Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, and managing delivery of provisioning for the cruise ship. Based in Mallorca, you will ensure an excellent service for our cruise line clients.

About The Job

• Act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls. Ensuring to meet operational demands carrying out accordingly to protocols and policies set forth.
• Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities ...