Practice Manager - Validation and CSA

The Role

Join Veeva as we modernize RTSM for Life Sciences. Veeva Systems drives innovation for our customers. In this role, you will lead a Validation Analyst and CSA team focused on customer success from implementation and beyond. As a Practice Manager, you lead a team that excels in software implementation delivery.
Managing with a focus on operational excellence includes:· Ensuring customer and employee success· Leading through hands-on and strategic initiatives· Cultivating a positive and productive environment· Driving new practices to support implementation excellence· Creating innovative collateral to support delivery· Partnering with global and cross-function teams to provide the best outcomes

What You’ll Do

Lead a Validation Analyst and CSA team

Responsible for hiring, performance management, and mentorship

Manage supply and demand of your team. Responsible for staffing the right people on the right projects and providi...