Pre-Sales Customer Service Representative

Description

• Interact with customers to understand their requirements and provide suitable solutions.
• Assist in preparing and presenting product demonstrations to potential clients.
• Respond promptly to customer inquiries and provide support throughout the sales process.
• Collaborate with the sales team to develop targeted strategies for customer engagement.
• Maintain accurate records of customer interactions and feedback.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to work in a team-oriented environment
• Qualities and Traits: Customer-oriented with a proactive attitude