Pre-sales lead (ccaas / customer experience solutions)
Location
Noida, Uttar Pradesh
Job Type
Full-time
Category
Sales Representatives, Services
Posted
June 06, 2026
About the job
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
Job Description – Pre-Sales Lead (CCaa S / Customer Experience Solutions)
Location: Noida
Experience: 12–15 years
Function: Digital Workplace / Digital Process Operations (DWP/DPO) – Pre-sales
1. Role Summary
The Pre-Sales Lead – CCaa S will drive solutioning and deal shaping for customer experience and contact center opportunities across Service Desk and DPO engagements.
This role acts as a critical bridge between sales, cons...
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
Job Description – Pre-Sales Lead (CCaa S / Customer Experience Solutions)
Location: Noida
Experience: 12–15 years
Function: Digital Workplace / Digital Process Operations (DWP/DPO) – Pre-sales
1. Role Summary
The Pre-Sales Lead – CCaa S will drive solutioning and deal shaping for customer experience and contact center opportunities across Service Desk and DPO engagements.
This role acts as a critical bridge between sales, cons...