Premium Processing Specialist – Hybrid, SLA & Escalations

A leading financial services firm is seeking a Premium Processing Technician to be the first point of contact for urgent requests within the broking teams. This role requires previous premium processing experience and entails oversight of workloads, monitoring service level agreements, and liaising with internal stakeholders. Ideal candidates should exhibit strong communication skills, organizational ability, and resilience. The position offers a hybrid work model and benefits including private medical insurance and a generous annual leave entitlement.
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