Presales Engineer
Location
tlahuac, tlahuac
Job Type
Full-time
Category
Other-General
Posted
June 15, 2026
**Job Summary**:
Provides field technical support to customers by serving as the primary technical interface for TD SYNNEX products, solutions, and services. Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues. Such activities may include the following as well as other duties as assigned:
**Principal Responsibilities**:
- Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.
- Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.
- Consults with customers concerning pre-sales design, development and maintenance of products/services.
- Assists sales channel, field teams and customers with pre-sales technical solutions.
- Responsible for knowledge transfer of advanced technical theory to target audiences.
- Communicate...
Provides field technical support to customers by serving as the primary technical interface for TD SYNNEX products, solutions, and services. Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues. Such activities may include the following as well as other duties as assigned:
**Principal Responsibilities**:
- Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.
- Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.
- Consults with customers concerning pre-sales design, development and maintenance of products/services.
- Assists sales channel, field teams and customers with pre-sales technical solutions.
- Responsible for knowledge transfer of advanced technical theory to target audiences.
- Communicate...