Prescription Support Specialist: Empathy & Solutions
Location
región centro, jalisco
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
June 03, 2026
Helpware Inc. is seeking a Customer Service Representative in Mexico to guide patients through the prescription process from start to finish. You will support clients via phone, text, and email, ensuring clarity and providing empathetic assistance.
The ideal candidate has 1+ year of customer support experience, is tech-savvy, and remains calm under pressure. The role offers a monthly salary of $18,000 MXN, law benefits, food vouchers, and major medical insurance after a few months.
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