Principal Engineer – Managed IT

About The Role

Lead complex challenges. Elevate engineering standards. Become our 3rd Line Engineer for Managed IT!

We’re looking for a confident, highly capable 3rd Line Engineer to join our growing Managed IT function. If you’re driven by solving complex technical problems, strengthening engineering standards, and helping customers run secure, stable, modern environments, this could be your ideal next step.

You’ll combine deep hands‑on expertise with clear, practical guidance for our teams and customers. Working closely with colleagues across Managed IT, Cloud, Security and Service Management, you’ll play a critical role in shaping our technical direction while supporting the delivery of resilient, secure managed services.

As our 3rd Line Engineer for Managed IT, you’ll be the senior technical authority across our Managed IT estate. You’ll lead on complex escalations, steer architectural decisions, and ensure our customers’ env...