Principal Enterprise Architect
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
May 31, 2026
Responsibilities
1. Platform Architecture Ownership a. Define end-to-end architecture for: ServiceNow-based ITSM / ITOM platforms, Network Observability stack (Elastic, telemetry pipelines, AIOps integrations), Automation and orchestration layers, Infrastructure Platforms running Containers e.g Red Hat OpenShift b. Design scalable multi-tenant or single-tenant managed service platforms. c. Establish integration patterns between: ServiceNow CMDB & ITOM, Elastic Observability / SIEM, Infrastructure telemetry (network, cloud, telco core, etc.) c. Ensure platform alignment to security frameworks (NIST, Zero Trust where applicable). 2. ServiceNow Architecture & Governance a. Architect ServiceNow modules including: ITSM, ITOM (Discovery, Event Management), CMDB governance, Service Mapping, Automation workflows b. Define platform operating model (Dev/Test/Prod governance). c. Drive ServiceNow as the single pane of operational truth. d. Ensure integration with observability stack for automa...
1. Platform Architecture Ownership a. Define end-to-end architecture for: ServiceNow-based ITSM / ITOM platforms, Network Observability stack (Elastic, telemetry pipelines, AIOps integrations), Automation and orchestration layers, Infrastructure Platforms running Containers e.g Red Hat OpenShift b. Design scalable multi-tenant or single-tenant managed service platforms. c. Establish integration patterns between: ServiceNow CMDB & ITOM, Elastic Observability / SIEM, Infrastructure telemetry (network, cloud, telco core, etc.) c. Ensure platform alignment to security frameworks (NIST, Zero Trust where applicable). 2. ServiceNow Architecture & Governance a. Architect ServiceNow modules including: ITSM, ITOM (Discovery, Event Management), CMDB governance, Service Mapping, Automation workflows b. Define platform operating model (Dev/Test/Prod governance). c. Drive ServiceNow as the single pane of operational truth. d. Ensure integration with observability stack for automa...