Principal Solutions Architect

neptune.ai • winnipeg, mb, Canada • Posted June 04, 2026

Location winnipeg, mb
Job Type Full-time
Category IT & Technology
Posted June 04, 2026
As a

Principal Solutions Architect , you will be engaging with top research labs in the world, helping them maximize the value of our platform.

You will lead Proof of Concepts (PoCs) for potential high-value customers, conduct technical demos, and provide advanced troubleshooting, helping drive product adoption and identifying upsell opportunities. This is a hands‑on, high‑impact role focused on driving customer success through expert technical support and collaboration.

Key Responsibilities:

Technical Leadership in Customer Engagements:

Serve as the primary technical advisor in high‑priority customer engagements, understanding customer needs and driving solutions through on‑site visits (typically once a month) to key locations, including San Francisco, Toronto, and Tel Aviv.

Bridge Between Customers and Product Team:

Capture and translate customer insights into detailed product requirements for engineering and UX teams, en...

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