Process Design Analyst

Manulife • Quezon City, Metro Manila, Philippines • Posted June 04, 2026

Location Quezon City, Metro Manila
Job Type Full time
Category Business Operations Specialists
Posted June 04, 2026

The Process Design Analyst will work closely with the Operational Excellence Team to drive transformation initiatives that enhance operational performance and improve accessibility across the business. This role offers the opportunity to contribute directly to strategic goals by identifying and implementing process improvements that create efficiency and value. You will gain exposure to cross-functional collaboration, project execution, and continuous improvement methodologies such as Lean and Agile. This is an ideal opportunity for someone passionate about process optimization and organizational impact.

Position Responsibilities:

  • Understand, analyze, and document end-to-end business processes through structured methodologies
  • Conduct process walkthroughs, fact-finding sessions, and stakeholder interviews to gather insights
  • Identify process improvement opportunities and recommend solutions aligned with business objectives
  • Support sol...
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