Process Expert, Data Management & Reporting
Location
pasig, metro manila
Job Type
Full-time
Category
Management & Operations, IT & Technology
Posted
June 09, 2026
Job Description
The role is responsible for delivering data services, either Data Quality Analytics (DQA) or Data Guaranteed (DG), as per agreed scope and service level with customer.
Responsibilities
- Complete timely, weekly & monthly DQA related reports so that customers can attain supply chain information more conveniently and efficiently
- Support in closing the gap of missing events or milestones for DG customers.
- Regularly abstract related shipment data from system to check for missing or inaccurate information.
- Clarify and follow up with concerned parties on root cause of data discrepancies.
- Reconcile internally as well as externally when any issue is found.
- Review contract / agreement and work with Logistics Analyst (LA) to renew if they are about to expire.
- Provide proactive monitoring of customer-facing data.
- Validate accuracy and timeliness of EDI events as requested by...