Process Improvement Specialist

SM Supermalls • pasay, pasay, Philippines • Posted June 03, 2026

Location pasay, pasay
Job Type Full-time
Category PRB
Posted June 03, 2026

Process Improvement Specialist will contribute on the continuous process improvement of the Finance Shared Services (FSS) by analyzing and reviewing the current processes and proposing and developing solutions to improve the overall efficiency of the group.


  • Responsible in facilitating data gathering, discussions and follow through with various FSS teams.
  • Responsible for timely preparation of documentation, process flows, presentations and training guides per agreed framework and data gathered.
  • Effectively coordinate with internal and external customers according to structured process.
  • Participate in Systems and Process Improvements and Change Management Projects as required.
  • Performs User Acceptance Testing as assigned.
  • Contribute to continuous process improvement by matching the needs of the business/customers with the functions of existing systems and processes.
  • Manages...

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