Process Optimisation Lead - Rak

Role Summary
The Process Optimisation Lead will own the methodology and quality of process mapping and redesign across the engagement. The role will lead workshops, ensure robust AS-IS and TO-BE analysis, and translate insights into clear standards, SOPs, and operational playbooks aligned to a government environment.

This is a hybrid role based in Ras Al Khaimah, with a structured on-site presence during the initial phase and reduced on-site requirements thereafter. The consulting firms Middle Eastern HQ is on Yas Island in Abu Dhabi.

Key Responsibilities

• Own methodology and quality standards for L1–L5 process mapping and redesign
• Facilitate process discovery and redesign workshops with business stakeholders
• QA detailed L5–L6 process maps and ensure consistency across workstreams
• Perform VA, ENVA, and NVA analysis to identify optimisation opportunities