Product & Customer Support Executive

Department: Technical & Operations
Reporting To: Head of Technical & Operations
Location: Singapore
Employment Type: Full-time

The Product Executive is responsible for supporting the end-to-end lifecycle management of Datwyler’s core products and services. This role ensures product competitiveness, operational excellence, accurate documentation, and strong cross-functional collaboration across engineering, sales, operations, and global product teams. The position also plays a key part in enhancing customer experience through proactive post‑sales support and effective stakeholder communication.

• Support end-to-end product ownership for core products and services, focusing on continuous improvement of customer experience.
• Work closely with business stakeholders, including Management, Sales, Supplier Chain, Engineers to identify inefficiencies, propose ...