Product Operations Framework & Process Specialist
Location
burnaby, metro vancouver regional district
Job Type
Full-time
Category
Management & Operations
Posted
June 05, 2026
Join Our Team And What We'll Accomplish Together
Product Operations is building the customer digital solutions engine to drive TELUS forward. We are moving from strategy into execution by implementing a standardized, automated operating framework that enables our teams to work smarter and faster.
Our portfolio focuses on three domains:
- Digital Customer Experiences — seamless journeys for external users
- Team Member Enablement — tools that simplify the daily lives of staff
- Developer Platforms — scalable foundations for our technical teams
Unlike traditional revenue-focused product teams, our CIO portfolio treats internal solutions with the same rigour as external ones.
As the Product Operations Process Specialist, you'll be the “Architect of Flow”—turning abstract processes into documented workflows that reduce complexity and empower every squad to move from idea to shipp...