Product Operations Manager at Indigo
Location
st. catharines, niagara region
Job Type
Full-time
Category
Management & Operations
Posted
June 17, 2026
Lead product flow and customer engagement at Indigo as a Product Operations Manager. Focus on efficient merchandise execution and exemplary customer experiences in this dynamic role.
In your position at Indigo, you'll oversee customer experience and product operations, ensuring products move from door to floor smoothly. Utilize your leadership skills to coach Customer Experience Representatives while executing strategic merchandising priorities for maximum sales impact. Foster a culture of engagement, diversity, and continuous improvement among team members.
Key Responsibilities:
• Oversee product flow processes from delivery to sales floor
• Facilitate markdown processes and promotional setups
• Coach and mentor Customer Experience Representatives
• Manage store opening, closing, and health safety protocols
• Drive technology implementation for enhanced customer experience
Requirements:
• 1-2 years in customer service or operations role
• Proven leadershi...
In your position at Indigo, you'll oversee customer experience and product operations, ensuring products move from door to floor smoothly. Utilize your leadership skills to coach Customer Experience Representatives while executing strategic merchandising priorities for maximum sales impact. Foster a culture of engagement, diversity, and continuous improvement among team members.
Key Responsibilities:
• Oversee product flow processes from delivery to sales floor
• Facilitate markdown processes and promotional setups
• Coach and mentor Customer Experience Representatives
• Manage store opening, closing, and health safety protocols
• Drive technology implementation for enhanced customer experience
Requirements:
• 1-2 years in customer service or operations role
• Proven leadershi...