Product Owner, Knowledge & Content Platform

At BRP, operational efficiency and the experience of our dealer network are at the heart of our priorities. We develop digital platforms that enable our employees and dealers to access reliable information, at the right time and through self‑service, supported by the expertise and collaboration of our teams across the organization.

We’re seeking a Product Owner, Knowledge & Content Platform to own and evolve our internal and dealer‑facing Knowledge Center as a strategic self‑service product. This role sits at the intersection of business, content, and technology, with a clear mandate: improve team productivity, and dealer autonomy, increase confidence in self‑service, and reduce avoidable support cases.

Responsibilities

• Own the Knowledge & Content Platform as a product, with accountability for dealer self‑service adoption, search effectiveness, and case deflection as well as internal efficiency.
• Define and enforce a clear knowledge strate...