Product Support Associate

Be the support that keeps products accurate and ready to go.

Hi! We're Smartsourcing, and we're looking for a full-time, onsite Product Support Associate to assist the product team with administrative and operational tasks. In this role, you'll handle product loading, content preparation, and data management—ensuring accuracy, timeliness, and smooth execution across product workflows.

About the Role

As a Product Support Associate , you'll be responsible for maintaining high-quality product data across internal systems, including hotels, tours, and itineraries, ensuring all information is complete, accurate, and client ready. Operating within established workflows, the role requires strong attention to detail, consistency, and the ability to independently manage routine tasks while escalating exceptions or issues as needed.

Key Responsibilities

A. Product Loading & Data Entry

• Load hotels, tours, and...