Product Support Engineer 3

The group you'll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The impact you'll make The Product Support organization's primary job role is to engage and support our regional field teams as a next-level escalation support group while helping to provide in-country equipment expertise to help drive equipment troubleshooting, productivity enhancements, new CIP/product installation to meet coporate-commited product performance. What You'll Do Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training Partners with the account team to present to customers the problem statement, identified root causes and...