Product Support Engineer

Akamai • Colombia, Colombia, Colombia • Posted June 02, 2026

Location Colombia, Colombia

Job Type Full-time

Category Computer Occupations

Posted June 02, 2026

Do you enjoy solving complex technical problems?
Are you excited about the future of API security?

Join our prestigious escalations technical support team

Join Akamai's Product Support team for our industry-leading API Security platform. Address complex technical escalations, perform detailed investigations, and resolve issues in SaaS and cloud-native environments. We seek support engineers capable of managing intricate investigations, navigating uncertainty effectively, and diagnosing problems across diverse system layers.

Partner with the best

This role operates at the intersection of SaaS application support, technical escalations, and cloud-native troubleshooting. Successful candidates are highly independent, comfortable navigating ambiguity, and capable of driving investigations across multiple system layers.

As a Product Support Engineer, you will be responsible for:
Owning complex tech...

Interested in this role?

Click the button below to start your application.

Apply Now