Product Support Engineer III
Location
Springfield, IL
Job Type
Full-time
Category
other-general
Posted
June 01, 2026
**Our Company**
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
**What You’ll Do**
In this role, you will be a key member of Teradata’s Global Support Organization, providing deep technical support for the Teradata Database and related technologies. You’ll work on complex, enterprise-scale data analytics platforms, helping customers diagnose issues, identify root causes, and restore critical systems. Your success will be measured by your ability to resolve challenging problems efficiently, communicate clearly with stakeholders, and contribute to an exce...
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
**What You’ll Do**
In this role, you will be a key member of Teradata’s Global Support Organization, providing deep technical support for the Teradata Database and related technologies. You’ll work on complex, enterprise-scale data analytics platforms, helping customers diagnose issues, identify root causes, and restore critical systems. Your success will be measured by your ability to resolve challenging problems efficiently, communicate clearly with stakeholders, and contribute to an exce...