Product Support Engineer
Location
Toronto, ON
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
StreetLight, a subsidiary of Jacobs, is seeking a Product Support Engineer to help transportation planners, modelers, analysts, and engineers solve a wide range of mobility and transportation challenges using StreetLight InSight®, our SaaS on-demand product suite, and the metrics generated. In this role, you will work closely with both with StreetLight’s customers as well as cross-functionally with StreetLight teams to support customers, investigate technical issues, analyze transportation and mobility datasets, and help improve internal processes and customer experiences.
This is an exciting opportunity for someone who enjoys combining technical problem-solving, customer interaction, and data analysis in a collaborative, fast-paced environment.
Location: Remote in Canada within Atlantic, Central or Eastern timezones
Responsibilities:
* Provide comprehensive support for users of StreetLight InSight® products and metrics
* Resolve customer issues quickly withi...
This is an exciting opportunity for someone who enjoys combining technical problem-solving, customer interaction, and data analysis in a collaborative, fast-paced environment.
Location: Remote in Canada within Atlantic, Central or Eastern timezones
Responsibilities:
* Provide comprehensive support for users of StreetLight InSight® products and metrics
* Resolve customer issues quickly withi...