Product Support Specialist
Location
Carol Stream, IL
Job Type
Full-time
Category
other-general
Posted
June 13, 2026
**Job Description:**
**Overview:**
As the Product Support Specialist, you will lead technical training development and deployment to internal staff and customers, resolve escalated technical issues, inform new product development, share knowledge across inspection technologies and maximize the performance capability of our inspection systems.
The ideal candidate will blend strong technical acumen with hands-on experience, customer-facing communication.
**Responsibilities:**
+ Design and lead comprehensive technical training programs for sales, service, customers and support teams, both remotely and on-site. Building, refining, and expanding internal and external training programs to support evolving technologies and market needs.
+ Understand latest product trends and technologies, how our products compare against the competition clearly identifying our strengths and gaps and use this knowledge to support the commercial teams.
+ Establ...
**Overview:**
As the Product Support Specialist, you will lead technical training development and deployment to internal staff and customers, resolve escalated technical issues, inform new product development, share knowledge across inspection technologies and maximize the performance capability of our inspection systems.
The ideal candidate will blend strong technical acumen with hands-on experience, customer-facing communication.
**Responsibilities:**
+ Design and lead comprehensive technical training programs for sales, service, customers and support teams, both remotely and on-site. Building, refining, and expanding internal and external training programs to support evolving technologies and market needs.
+ Understand latest product trends and technologies, how our products compare against the competition clearly identifying our strengths and gaps and use this knowledge to support the commercial teams.
+ Establ...