Production Support Analyst - Remote Work
Location
workfromhome, bogotá, distrito capital
Job Type
Full-time
Category
Operaciones y administración de empresas
Posted
June 04, 2026
Production Support Analyst - Remote Work
At BairesDev®, we lead technology projects for over 15 years, delivering solutions to industry giants and startups alike. Our worldwide team of the industry's top 1% of tech talent works remotely and drives significant impact.
What You'll Do:
- Ensure client requests are acknowledged and addressed promptly, maintaining a high level of responsiveness.
- Support the implementation of new audit frameworks and best practices to improve process efficiency.
- Conduct business audits to assess compliance, identify gaps, and recommend enhancements.
- Interact with users, communicate obstacles, and keep them updated on request status.
- Resolve simple and minor configuration issues.
What we are looking for:
- 2-3 years of experience in tech support or similar roles.
- 1+ year of experience in an administrative, operations, compliance, or process-re...