Production Support Engineer - L3

PERSOL Outsourcing • Singapore, Singapore, Singapore • Posted May 26, 2026

Location Singapore, Singapore

Job Type Full-time

Category other-general

Posted May 26, 2026

Responsibilities
• Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.
• Prioritize defects and plan for production release based on defect criticality or align with the quarterly release
• Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.
• Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.
• Follow up on defect closure and meet defect closure KPI
• Share production defect support learning with QA team and development team to improve application quality and minimize future defects
• Perform annual Disaster Recovery (DR) exercise for supported applications

Skills/Requirement
• Strong working experience with Java, Spring Boot and API (Microservices)
• Experience with databases (SQL) and Object-Relational Mapping (ORM) f...
            

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