Production support engineer

Experience one of the biggest IT Service companies in the world!! Here at TCS we believe that people make the difference, that's why we live in a culture of unlimited learning full of opportunities for improvement and mutual development. We are looking for AWS Production Support

Monitor and manage incoming tickets via Service Now / ticketing tools.
Troubleshoot and resolve L1/L2 issues or route to appropriate teams.
Operational Support Activities

Support infrastructure and cloud operations like:
AWS Services (EC2, Lambda, ECS, EKS, Cloud Watch)
Work with deployment and infrastructure tools:
Harness – Manage CI/CD pipelines, deployments, and release monitoring
Aptakube – Monitor and manage Kubernetes clusters and workloads
Utilize observability and monitoring tools:
Splunk – Log analysis, alerting, and troubleshooting
Datadog – Infrastructure monitoring, APM, dashboards, and alerting
Support CDN and edge services:
Akamai – Traffic ro...