Production Support Engineer
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 14, 2026
Job Title: L2 Production Support Engineer (Unix/SQL) – Banking Domain Location: Singapore – Hybrid Employment Type: Permanent
Role Overvie wWe are looking for an experienced L2 Production Support Engineer with strong expertise in Unix/Linux, SQL, and monitoring tools, to support mission-critical banking applications. The role involves 24x7 support, incident management, and collaboration with L3/development teams
. Key Responsibiliti
es Provide L2 production support for banking applications in a 24x7 rotational shift mo delManage incident lifecycle, problem management, and PMR proces sesPerform root cause analysis (RCA) and implement temporary/permanent fi xesHandle change management, releases, and deployme ntsCoordinate with L3 support and development teams for issue resolut ionMonitor applications using tools like ITRS, Autosys, AppDynam icsManage tickets and workflows via ServiceNow, UDep loyEnsure system stability and adherence to SLA targ
ets
Required S kills✅ Unix/L...
Role Overvie wWe are looking for an experienced L2 Production Support Engineer with strong expertise in Unix/Linux, SQL, and monitoring tools, to support mission-critical banking applications. The role involves 24x7 support, incident management, and collaboration with L3/development teams
. Key Responsibiliti
es Provide L2 production support for banking applications in a 24x7 rotational shift mo delManage incident lifecycle, problem management, and PMR proces sesPerform root cause analysis (RCA) and implement temporary/permanent fi xesHandle change management, releases, and deployme ntsCoordinate with L3 support and development teams for issue resolut ionMonitor applications using tools like ITRS, Autosys, AppDynam icsManage tickets and workflows via ServiceNow, UDep loyEnsure system stability and adherence to SLA targ
ets
Required S kills✅ Unix/L...