Production Support Manager
Location
vancouver, metro vancouver regional district
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
Employer: Intellect Design Arena (Full-Time)
Role Summary
The Production Support Manager is a highly capable Hybrid Technical Role—a decisive and seasoned individual who serves as the ultimate operational backbone and key bridge between Intellect Design’s engineering teams and Vancity’s business and leadership stakeholders. This role combines deep, proactive technical reliability engineering skills (SRE mindset) with exceptional client management and crisis communication abilities. Your mandate is to champion maximum stability, performance, and continuous improvement across Vancity’s critical banking and digital platforms, ensuring service excellence and managing all high‑stakes client communications.
Key Responsibilities
Production Support & Operations
- Take ownership of production support for Vancity applications and digital banking platforms.
- Ensure high availability, optimal performance, and reliability in l...