Production Support
Location
Tokyo
,
Tokyo
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
Appealing Points:
Lead Large-Scale Production Support Operations – Manage enterprise application support teams, oversee complex application portfolios, and ensure seamless production operations.
Drive Service Excellence & ITSM Best Practices – Take ownership of service delivery, SLA management, release management, and continuous operational improvements in a mission-critical environment.
Work in the Insurance Domain with Leadership Impact – Leverage insurance industry knowledge while leading cross-functional teams, optimizing support processes, and enhancing operational stability through monitoring and automation.
Annual Salary: 6 million yen and above
Job Qualification:
8–12+ years of experience in Application Support, Production Support, IT Operations, or related domains, with at least 3–5 years in a leadership role
Production Support Management
Service Delivery & SLA Man...