Program Manager – Content Operations

Program Manager – Content Operations

This offshore Program Manager role supports the Content Program Management Lead to run Optum end-to-end content operating system across Thought Leadership, Events/Executive Engagement, Digital/Social, and Direct Marketing. The Program Manager coordinates planning, delivery, governance, and reporting so cross-functional teams can execute predictably and compliantly for the US business, while leveraging asynchronous workflows and structured overlap for decisions.

Role Overview

Own day-to-day program execution across channels—managing intake, prioritization, timelines, approvals, and issue tracking—while enforcing standards (brand, accessibility, HIPAA) and ensuring clean handoffs among content managers, creative, campaigns, and Compliance/Legal.

Key Responsibilities

• Run weekly ceremonies (intake, prioritization, status reviews), maintain progr...