Program Manager - Customer Experience

Where and how you can work:

This role is based in Jakarta, Indonesia.

At Canva, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. You’ll collaborate closely with local stakeholders in Indonesia and partner with global teams across Australia and the Philippines — bringing the voice of Indonesian users into global conversations.

What you’d be doing in this role:

As Canva scales, change continues to be part of our DNA. But we like to think that’s all part of the fun.

As a User Voice Experience Advocate in our User Voice Supergroup, sitting within Service Design & Delivery, you’ll shape how support feels for users in Indonesia. You’ll make sure our help experience feels truly local — while still being powered by Canva’s globa...