Program Manager, Digital Customer Success (Remote, CAN)

**About the Role:**CrowdStrike is looking for a Digital Customer Success Program Manager to join our fast-growing Customer Success Operations team. In this role, you will lead the development and execution of digital adoption strategies to enhance customer experience and product utilization. This role will focus on creating effective email journeys and driving product adoption content.**What You'll Do:**Email Marketing & Product Adoption* Partner with Customer Success Marketing to define and drive the digital customer success communications roadmap* Build and own a best-in-class Customer Success email marketing program and content that drives CrowdStrike product onboarding and adoption in a scalable way* Create standardization and guidelines for Customer Success email design, voice, content, and format across all products and services* Design, implement, and optimize Customer Success programs and product adoption email journeys to drive customer engagement and feature utilization* Anal...