Program Manager, Last Mile Tech SME
Location
Nashville, TN
Job Type
Full-time
Category
other-general
Posted
June 02, 2026
Description
At Amazon, we're working to be the Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Logistics (AMZL) is seeking a Program Manager, Tech Subject Matter Expert (SME) to work within the Last Mile network. The SME works across technology and operations teams on the prioritization, development, optimization, and sustainment of the technology and related process in order to positively impact customer experience while supporting business growth.
The SME team acts as a catalyst for change by driving innovation at the operator level, prioritizing technology initiatives and supporting engineering design innovations. As leaders in innovation, SMEs leverage machine learning and artificial intelligence to transform operational decision-making and unlock new capabilities across the network. The SMEs strive to be experts in Amazon's operation systems. They are accountable to delivering world class solutions ...
At Amazon, we're working to be the Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Logistics (AMZL) is seeking a Program Manager, Tech Subject Matter Expert (SME) to work within the Last Mile network. The SME works across technology and operations teams on the prioritization, development, optimization, and sustainment of the technology and related process in order to positively impact customer experience while supporting business growth.
The SME team acts as a catalyst for change by driving innovation at the operator level, prioritizing technology initiatives and supporting engineering design innovations. As leaders in innovation, SMEs leverage machine learning and artificial intelligence to transform operational decision-making and unlock new capabilities across the network. The SMEs strive to be experts in Amazon's operation systems. They are accountable to delivering world class solutions ...