Program Manager
Location
Mumbai, Maharashtra
Job Type
Full-time
Category
Operations Specialties Managers
Posted
June 06, 2026
ABOUT SONATA SOFTWARE
Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.
About role:-
This role is critical to scaling
Priority Community Support (PCS)
and advancing:
Support efficiency and case deflection
Engineer productivity and throughput
Customer experience through faster, high-quality resolutions
Adoption of
AI and community-led support at scale
Responsibilities
Drive
end-to-end execution
of PCS initiatives including cohort onboarding, case deflection, and AI enable...
Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.
About role:-
This role is critical to scaling
Priority Community Support (PCS)
and advancing:
Support efficiency and case deflection
Engineer productivity and throughput
Customer experience through faster, high-quality resolutions
Adoption of
AI and community-led support at scale
Responsibilities
Drive
end-to-end execution
of PCS initiatives including cohort onboarding, case deflection, and AI enable...