Program Manager ( PCBA Experience )
Job Summary
Responsibilities:
Organize, plan and direct program schedules and budgets.
In charge of tracking relevant metrics and drive action items based on results.
Provide help, knowledge and expertise with contract negotiations as required.
Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
Be the key channel of communication for customers and act as escalation in the event of customer issues.
In charge of customer´s satisfaction reviews and corrective actions.
Qualifications:
Product & Process Knowledge: Strong understanding of electronics manufacturing, PCBA, SMT, and system integration processes.