Program & Project Management - Head

Saaki Argus & Averil Consulting • Mumbai, Maharashtra, India • Posted June 07, 2026

Location Mumbai, Maharashtra

Job Type Full-time

Category Operations Specialties Managers

Posted June 07, 2026

We're looking for a seasoned leader with 18-24 years in BPO/KPO/ITES to manage client service delivery, ensure quality, drive process improvements, and mentor teams. If you're a strategic thinker with strong communication skills and project management expertise.

Position: Senior Delivery Operations Leader
Industry: BPO/KPO/ITES
Experience Required: 18-24 years

We are seeking an experienced leader to oversee the effective delivery of services to our clients. In this role, you'll collaborate with clients to understand their business needs, manage complex projects, and ensure quality service delivery that aligns with industry standards. Your ability to resolve challenges, foster client relationships, and lead teams will be crucial to success.

Key Responsibilities:
Lead the end-to-end delivery of client services, ensuring all project ...
            

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