Program Supervisor, HCEC
Location
Framingham, MA
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
Full Time
Management
7 Bishop Street, Framingham, MA, Framingham, MA, US
Salary: $50,000.00 Annually
Summary: Primary responsibilities include HCEC program operations and staff management across multiple positions: Intake, Housing Search, Housing Navigator, Info & Referral, and Data Entry ensuring timely response to requests, accurate and thorough answers, referrals to internal and external programs, and accurate data collection and entry. This role will also be integral in the department’s community outreach and relations strategy. This work will include building partnerships and referral pathways, educating providers on HCEC and SMOC services, collaborating on serving the needs of shared clients, and representing SMOC at events. The HCEC Supervisor will also ensure staff are aware of the various programs and services available to clients, manage caseloads, assist with escalated clients, and collaborate with internal departments.
Why Work for SMOC...
Management
7 Bishop Street, Framingham, MA, Framingham, MA, US
Salary: $50,000.00 Annually
Summary: Primary responsibilities include HCEC program operations and staff management across multiple positions: Intake, Housing Search, Housing Navigator, Info & Referral, and Data Entry ensuring timely response to requests, accurate and thorough answers, referrals to internal and external programs, and accurate data collection and entry. This role will also be integral in the department’s community outreach and relations strategy. This work will include building partnerships and referral pathways, educating providers on HCEC and SMOC services, collaborating on serving the needs of shared clients, and representing SMOC at events. The HCEC Supervisor will also ensure staff are aware of the various programs and services available to clients, manage caseloads, assist with escalated clients, and collaborate with internal departments.
Why Work for SMOC...