Quality Analyst — Drive CX Excellence in BPO

A leading BPO company is seeking a Quality Analyst to join their team in Quezon City. This role involves monitoring, scoring, and delivering feedback for customer interactions, and contributing to process improvements. Ideal candidates should have strong organizational and analytical skills, backed by at least a year of QA experience. The position offers a full-time employment opportunity with competitive benefits, including day-one health insurance.
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