Quality Assurance Analyst
Location
pasig, national capital region
Job Type
Full-time
Category
Other-General
Posted
June 01, 2026
KEY TASK RESPONSIBILITIES:
1. Conducts compliance checking based on requirements specified by the account or the management team.
2. Issuance compliance reports and service failures to the account as well as the management team on a daily, monthly and ad hoc basis.
3. Generates call volume, traffic and other reports.
4. Analyses templates based on requirements specified by the account or the management team.
5. Responsible for hand-off new report/ data source as necessary.
6. Responsible for accessing call quality performance of each campaign within given set of measurements
1. Conducts compliance checking based on requirements specified by the account or the management team.
2. Issuance compliance reports and service failures to the account as well as the management team on a daily, monthly and ad hoc basis.
3. Generates call volume, traffic and other reports.
4. Analyses templates based on requirements specified by the account or the management team.
5. Responsible for hand-off new report/ data source as necessary.
6. Responsible for accessing call quality performance of each campaign within given set of measurements