Quality & Audit Director

Ensure the consistency of operational standards, customer experience and network quality across the organization Client Details The hiring company is a well-established organization with several business lines across sports, leisure, entertainment, etc. Description -Define Group standards in coordination with the Business Units -Structure the network quality frameworks -Conduct operational and customer experience audits -Support the centers in their improvement plans Profile -Minimum 8 years of experience in quality, operational audit or franchising -International experience is mandatory, French lanugage skills required -Exposure to or experience of the U.S. market is appreciated -Experience with multi-site networks or franchises Job Offer Competitive annual salary ranging from $90,000 to $160,000 USD. Comprehensive health insurance coverage. Performance-based bonus opportunities. A permanent role with opportunities for growth and development. MPI does not discriminate on the basis of ...