Quality Coordinator - Customer Complaints

Baxter • Marion, North Carolina, United States • Posted June 16, 2026

Location Marion, North Carolina

Job Type Full time

Category Life, Physical, and Social Science Technicians

Posted June 16, 2026

Position Summary
The primary purpose of this position is to ensure our products and packaging meet stringent quality standards through a variety of sampling, testing and analytical processes upon the return of customer samples and feedback. 
Essential Job Duties
Coordinate Customer complaint samples and verify container, components and over-pouch meet quality standards, verify the accuracy & legibility of the print and check for indications of leakage.
Transport product samples to and from work area, for analysis and review. Reviewing samples of produced materials and visually inspect for irregularities and verify dimensions are within specification.
Perform seal integrity testing on samples of produced materials.
Compose technical writing to summarize findings from complaint investigations for a variety of audiences such as the end user customer as well as regulators such as the FDA. Write and complete sample analysis ...
            

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