Quality ICM Senior Issue Lead

ICON • Mexico, Mexico, Mexico • Posted May 29, 2026

Location Mexico, Mexico
Job Type Permanent
Category Operations Specialties Managers
Posted May 29, 2026

GCP Quality Governance Operations Lead

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Senior Issue Lead will be accountable for

  • Quality Events: managing confirmed Major / Critical Quality Event (QE) cases through the investigation process including root cause analysis. The Senior Issue Lead will ensure the investigations are conducted thoroughly, within required timelines and to compliance requirements including ensuring the adequacy of root cause analysis and appropriateness of communication regarding the case. The Senior Issue Management Lead will direct the QE team in proposing appropriate Corrective and Preventative Actions and that completion of all those are evidenced in documentation as required. The Senior Issue Lead will be a...

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