Rapid Deployment Operations Engineer WL-FRC2604015 016/01
Location
Singapore, Singapore
Job Type
Contract
Category
Operations Specialties Managers
Posted
June 15, 2026
Summary
The Rapid Deployment Operations Engineer will be part of the Rapid Deployment Operations Team, working closely with the Service Delivery, Support, and project teams. He/she will be involved in collaborating with stakeholders to serve, observe, own, and resolve technical issues, reducing fiction with production deployments and provide technical back-up when technical incidents arise.
Responsibilities
- Assist the Xcellink Service Delivery Team in ensuring that the service delivery standards are in accordance with Service Level Agreements between Xcellink and Customer.
- Provide regular feedback to Xcellink Service Delivery Team regarding any HR/Ops matters pertaining to the delivery commitments of Xcellink services
- Resolution of any operational issues that are highlighted by the Customer/Xcellink Service Delivery Manager.
- Execution of service recovery plans as and when necessary.
- May assist...