RCC Programme Manager
Location
Shannon, Clare
Job Type
Full-time
Category
Operations Specialties Managers
Posted
June 07, 2026
DGF Role Profile
Organizational Background Information
Role Title Regional Programme Manager
Business Unit DHL Global Forwarding Europe
Location Ireland - Location is flexible
Scope of Role
The overall purpose of the role is to drive service excellence across the customer account by
- Creating and managing the programmes to deliver service quality improvement activities.
- Creating and managing timely, accurate and insightful performance reporting data.
- Collaborate with all key stakeholders to meet complex service agreements, to drive KPI compliance and to act when the operation is not performing.
Reports to RCC PM Manager
Days & Hours of Work Mon-Fri: 08-00 – 16:30, or such hours as deemed necessary to fulfill the requirements of the role.
Travel Mi...